At Aria Soundz, we want you to be fully satisfied with your purchase. This Return and Refund Policy explains how we handle returns and refunds for our products.
Returns
- We accept returns only for items that are defective, damaged, or incorrect upon delivery.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
- Customers must notify us of any issue within 7 days of delivery by contacting us at [email protected].
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed through cash return or replacement at the time of pickup/delivery, depending on availability.
- Refunds are not issued for products that were damaged after delivery or for reasons unrelated to product quality.
Exchanges
- In cases where the product is defective or incorrect, we may offer an exchange for the same item or another product of equal value (subject to availability).
Non-Returnable Items
Certain items such as custom-made or specially ordered products may not be eligible for return or refund.
Contact Us
For questions about returns, refunds, or to request a return, please contact us at [email protected].